We sincerely apologize if you didn't have the best experience with our Detox Clay Soap. We have sold many of these and never had any issues before. Our company provides natural and effective skin, hair, body and oral care products made especially for those with sensitive cases. We make better soap without all the chemicals for better skin. In regards to your husband’s skin, it may be adjusting its natural state from using synthetic to a natural one.
For his skin’s added protection, we recommend him to use our Body Oil or Antibacterial Facial Cleanser prior to washing his face. These will not disrupt the natural ph level of his skin while leaving it fresh and clean. You may check them out here
If you have any questions or you need further assistance, please do not hesitate to contact us, so we can further assist you. Thanks for being a customer!